# Internet Button DOA?

**URL:** <https://community.particle.io/t/internet-button-doa/28199>\
**Category:** Troubleshooting\
**Created:** [December 28, 2016, 9:53pm UTC](https://community.particle.io/t/internet-button-doa/28199 "2016-12-28T21:53:48Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![johncohn](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/johncohn/32/9107_2.png) [@johncohn](https://community.particle.io/u/johncohn)\
**Post date:** [December 28, 2016, 9:53pm UTC](https://community.particle.io/t/internet-button-doa/28199/1 "2016-12-28T21:53:48Z")

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Folks,  
I ordered an internet button a while back and just tried to test it out. It appears to be DOA. When I hook it up via USB i get no lights, and my MacBook does not see a Photon ready to configure. When I pull the Photon out of the button, it lights up fine (blue blink) and behaves properly. Is it possible that I have a bad PCB in my button ? (it says v 1.3.0) Just to be clear, I have the photon installed as it came… on the ‘top’ … i.e. the same side as the LEDs and matched to the outline in the silkscreen. Thanks !  
-jc

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**Author:** ![BDub](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/bdub/32/5137_2.png) [@BDub](https://community.particle.io/u/BDub)\
**Post date:** [December 28, 2016, 10:01pm UTC](https://community.particle.io/t/internet-button-doa/28199/2 "2016-12-28T22:01:57Z")

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Hi @johncohn have you tried programming one of the InternetButton library examples on your Photon yet? It does not come pre-programmed with a demo app.

[https://build.particle.io/libs/581fb75fdb4a0a21ed0007c6/tab/1\_Blink\_An\_LED.cpp](https://build.particle.io/libs/581fb75fdb4a0a21ed0007c6/tab/1_Blink_An_LED.cpp)

Here’s the Guide: [https://docs.particle.io/guide/tools-and-features/button/photon/](https://docs.particle.io/guide/tools-and-features/button/photon/)

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**Author:** ![johncohn](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/johncohn/32/9107_2.png) [@johncohn](https://community.particle.io/u/johncohn)\
**Post date:** [December 28, 2016, 10:14pm UTC](https://community.particle.io/t/internet-button-doa/28199/3 "2016-12-28T22:14:54Z")

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BDub… thanks for responding… I can’t program it in the when installed in the button. the photon is dead when in the socket. it cannot be powered or programmed. FWIW… there appears to be a dead short across the 3.3v and gnd even when I remove the photon from the board. must be a bad PCB  
-jc

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<div class="post-metadata">

**Author:** ![BDub](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/bdub/32/5137_2.png) [@BDub](https://community.particle.io/u/BDub)\
**Post date:** [December 28, 2016, 10:16pm UTC](https://community.particle.io/t/internet-button-doa/28199/4 "2016-12-28T22:16:40Z")

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This has happened before, which is why I’m asking… but are you plugging the Photon into the top side of the button with the LEDs (correct) or bottom side with the buttons (incorrect).

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<div class="post-metadata">

**Author:** ![BDub](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/bdub/32/5137_2.png) [@BDub](https://community.particle.io/u/BDub)\
**Post date:** [December 28, 2016, 10:21pm UTC](https://community.particle.io/t/internet-button-doa/28199/5 "2016-12-28T22:21:49Z")

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> [@johncohn](#):
>
> Just to be clear, I have the photon installed as it came.. on the 'top' .. i.e. the same side as the LEDs and matched to the outline in the silkscreen. Thanks !

Oh wow... I don't read much, but when I do I get superpowers!!!

@johncohn that does sound like a bad button PCB then. Please contact [https://support.particle.io](https://support.particle.io) for a replacement.