I am trying to use the bulk uploader for the first time. I got my list of 50 devices in the new tray from sales and saved it as a .csv file. I am able to upload the file to the import devices page, but none of the drop downs arrows are working. What I mean is if I check the “set firmware version” box, a new dropdown arrow appears right next to it. I assume this is where you can select the device firmware that you have already uploaded, which I have done, but nothing happens when I press the down arrow. Nada, zip.
Also, if I check the box next to “Claim device” you also have another dropdown arrow that should show what I assume is either your products or groups. Not sure since this one also does not populate with any options. Nothing happens. So thinking that it is me, which it usually is, I have tried two browsers, clearing cookies, history, etc etc. No dice. Can someone please check and see if it works for them or is it busted?
I have one other random question for anyone who has gotten trays of 50 before. Are they in any particular order? I looked up a few serial numbers but they are all over the list. I thought for some reason that they would be in order and match the list from sales.