# How can i unclaime device?

**URL:** <https://community.particle.io/t/how-can-i-unclaime-device/16497>\
**Category:** Product Creation\
**Created:** [October 13, 2015, 9:54am UTC](https://community.particle.io/t/how-can-i-unclaime-device/16497 "2015-10-13T09:54:58Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![bora\_sayiner](https://avatars.discourse-cdn.com/v4/letter/b/4491bb/32.png) [@bora\_sayiner](https://community.particle.io/u/bora_sayiner)\
**Post date:** [October 13, 2015, 9:54am UTC](https://community.particle.io/t/how-can-i-unclaime-device/16497/1 "2015-10-13T09:54:58Z")

</div>

Hi l. I m working for andoid sdk and i have 2 spark core. In my example andriod app i cretae a user and claim my 2 device with him. But i cant unclaime this devices. For that reason i cannot acces my devices. How can i unclaime this devices. I cant remember my test user’s password. For that reason cannot login with test user and unclaime devices. Can i reset device key with dfu?

---

<div class="post-metadata">

**Author:** ![bora\_sayiner](https://avatars.discourse-cdn.com/v4/letter/b/4491bb/32.png) [@bora\_sayiner](https://community.particle.io/u/bora_sayiner)\
**Post date:** [October 15, 2015, 6:19pm UTC](https://community.particle.io/t/how-can-i-unclaime-device/16497/2 "2015-10-15T18:19:25Z")

</div>

Hi. I create a company dashboard account and write a program use android api. I claim my 2 device over this application with test user. But now icant unclaim this device. On my dashboard, this devices shows under Products tab. But when i try claim this device with particle.build it says “This device is already owned by a different user” i know i can unclaim devices over particle CLI but this test user’s not have a valid email and password. like basbdba@asda.asd. i can unclaim one device but another device cannot be unclaimed. How can i recover this device.  
Thanks

---

<div class="post-metadata">

**Author:** ![bko](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/bko/32/20704_2.png) [@bko](https://community.particle.io/u/bko)\
**Post date:** [October 15, 2015, 7:15pm UTC](https://community.particle.io/t/how-can-i-unclaime-device/16497/3 "2015-10-15T19:15:18Z")

</div>

Hi @bora_sayiner

I think this one will have to be handled by @Dave or someone similar from Particle.

Do you have the device ID of the device claimed by the bogus email address? You are going to need that.

---

<div class="post-metadata">

**Author:** ![bora\_sayiner](https://avatars.discourse-cdn.com/v4/letter/b/4491bb/32.png) [@bora\_sayiner](https://community.particle.io/u/bora_sayiner)\
**Post date:** [October 15, 2015, 8:35pm UTC](https://community.particle.io/t/how-can-i-unclaime-device/16497/4 "2015-10-15T20:35:00Z")

</div>

Yes i have. I have two device’s Device ID.