I am launching a pilot product with the Core. After the pilot we are migrating to the Photon, but I need some help with the customer set-up.
My customer uses a Comcast, xfinity router. Things I know.
- It is not an xfinity hotspot (it is a home network)
- It is not a 5GHz signal. He has set up a 2.4GHz printer on his home network, and nows the difference.
-Issue: The device just stays in listen mode. It never gets the WiFi credentials from the app.
Call for help: This guy lives in Michigan. And uses Comcast xfinity.
- Has anyone successfully connected a Core using the WiFi app to an xfinity router?
- if so how?
- Does anyone have an xfinity router and a core that could help me trouble shoot this?