# Factory reset not working **URL:** \ **Category:** Troubleshooting\ **Created:** [August 25, 2015, 4:17pm UTC](https://community.particle.io/t/factory-reset-not-working/14734 "2015-08-25T16:17:09Z")\ **Posts on this page:** 1\ **Showing post:** 14
**Author:** ![mdma](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/mdma/32/1924_2.png) [@mdma](https://community.particle.io/u/mdma)\ **Post date:** [August 26, 2015, 6:14am UTC](https://community.particle.io/t/factory-reset-not-working/14734/14 "2015-08-26T06:14:38Z")
Not exiting listening mode is a bug announced in the release thread. A fix is already in place, to be released next week. For now, just hit reset after providing credentials, or you can apply the workaround mentioned in the issue description. > [@Particle Device OS Updates Thread](https://community.particle.io/t/particle-firmware-update-thread/14378/9): > > Hi everyone, Please note that we identified a small regression in this new firmware version, but our amazing @mdma has already provided a workaround for it. Please see this link on github both for a description of the known issue and the workaround: The workaround requires a small change to your application code. The official fix will come in the next scheduled release. Thanks for your understanding, support, and patience as we continue to make the Particle platform great. --- _[View the full topic](https://community.particle.io/t/factory-reset-not-working/14734)._