# Error While Activating SIM On Boron Particle

**URL:** <https://community.particle.io/t/error-while-activating-sim-on-boron-particle/57444>\
**Category:** Hardware\
**Tags:** boron\
**Created:** [August 19, 2020, 6:15am UTC](https://community.particle.io/t/error-while-activating-sim-on-boron-particle/57444 "2020-08-19T06:15:17Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![n1849778](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/n1849778/32/2868_2.png) [@n1849778](https://community.particle.io/u/n1849778)\
**Post date:** [August 19, 2020, 6:15am UTC](https://community.particle.io/t/error-while-activating-sim-on-boron-particle/57444/1 "2020-08-19T06:15:17Z")

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While trying to calming the Boron, I get the “Setup has encountered and error and cannot continue” error message. I get this error message when I am trying to activate the particle SIM card.

A bit of history behind this Particle Boron. I had de-activated the SIM on this Particle Boron a while back and today I had accidentally unclaimed this device.

I have checked my device in the [console.particle.io/devices](http://console.particle.io/devices) and it is indeed not there.

Is there any way I can re-claim it and activate the SIM card?

 ![image](https://us1.discourse-cdn.com/flex026/uploads/particle/original/3X/9/d/9d04cf12481de905e32e41f7cfb831ad879dd49c.png)

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**Author:** ![marekparticle](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/marekparticle/32/22793_2.png) [@marekparticle](https://community.particle.io/u/marekparticle)\
**Post date:** [August 19, 2020, 2:30pm UTC](https://community.particle.io/t/error-while-activating-sim-on-boron-particle/57444/2 "2020-08-19T14:30:23Z")

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Hi @n1849778 - I can get this sorted for you. Can you DM me the ICCID of this SIM (or Device ID of the Boron - [https://support.particle.io/hc/en-us/articles/360045422954](https://support.particle.io/hc/en-us/articles/360045422954)).

Thanks!

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<div class="post-metadata">

**Author:** ![n1849778](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/n1849778/32/2868_2.png) [@n1849778](https://community.particle.io/u/n1849778)\
**Post date:** [August 19, 2020, 5:53pm UTC](https://community.particle.io/t/error-while-activating-sim-on-boron-particle/57444/3 "2020-08-19T17:53:22Z")

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Sent you a message there.

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<div class="post-metadata">

**Author:** ![marekparticle](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/marekparticle/32/22793_2.png) [@marekparticle](https://community.particle.io/u/marekparticle)\
**Post date:** [August 19, 2020, 5:56pm UTC](https://community.particle.io/t/error-while-activating-sim-on-boron-particle/57444/4 "2020-08-19T17:56:38Z")

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Hi @n1849778 - the ICCID you mention is active and it looks like this device has come online recently. If the device is breathing cyan when powered up, please follow the instructions here ([Boron/Argon Setup via USB](https://support.particle.io/hc/en-us/articles/360045547634)). If the device blinks green for \> 5-10 minutes and fails to breathe cyan at any stage, please follow the instructions here ([Cellular Connectivity Guide](https://support.particle.io/hc/en-us/articles/360044518213)).

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<div class="post-metadata">

**Author:** ![n1849778](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/n1849778/32/2868_2.png) [@n1849778](https://community.particle.io/u/n1849778)\
**Post date:** [August 20, 2020, 5:40pm UTC](https://community.particle.io/t/error-while-activating-sim-on-boron-particle/57444/6 "2020-08-20T17:40:27Z")

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HI @marekparticle, it worked.  
Thanks for your directions and help.

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<div class="post-metadata">

**Author:** ![marekparticle](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/marekparticle/32/22793_2.png) [@marekparticle](https://community.particle.io/u/marekparticle)\
**Post date:** [August 20, 2020, 10:00pm UTC](https://community.particle.io/t/error-while-activating-sim-on-boron-particle/57444/7 "2020-08-20T22:00:25Z")

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