# Device registered to another user

**URL:** <https://community.particle.io/t/device-registered-to-another-user/70197>\
**Category:** Getting Started\
**Created:** [August 11, 2025, 5:15pm UTC](https://community.particle.io/t/device-registered-to-another-user/70197 "2025-08-11T17:15:33Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![tokki](https://avatars.discourse-cdn.com/v4/letter/t/bbce88/32.png) [@tokki](https://community.particle.io/u/tokki)\
**Post date:** [August 11, 2025, 5:15pm UTC](https://community.particle.io/t/device-registered-to-another-user/70197/1 "2025-08-11T17:15:33Z")

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Hi, my device was registered to another user for a university project, and I can no longer contact them to unclaim it. Can this device be released from the claim? Device ID is e00fce682477b3ca4917b38d. I believe this device was registered to a “product” but it was on the free plan for Particle.

Thanks

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**Author:** ![rickkas7](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/rickkas7/32/8681_2.png) [@rickkas7](https://community.particle.io/u/rickkas7)\
**Post date:** [August 11, 2025, 5:25pm UTC](https://community.particle.io/t/device-registered-to-another-user/70197/2 "2025-08-11T17:25:16Z")

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I released the device and you should be able to set it up a a new device now.

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**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/particle/original/3X/6/4/64635adccc35238caa19e9b553ec3e98b163d026.png) [@system](https://community.particle.io/u/system)\
**Post date:** [February 10, 2026, 5:26am UTC](https://community.particle.io/t/device-registered-to-another-user/70197/3 "2026-02-10T05:26:10Z")

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