# Boron gateway reconnection/recovery following SIM data pause / un-pause?

**URL:** <https://community.particle.io/t/boron-gateway-reconnection-recovery-following-sim-data-pause-un-pause/49292>\
**Category:** Troubleshooting\
**Tags:** boron\
**Created:** [April 24, 2019, 3:03pm UTC](https://community.particle.io/t/boron-gateway-reconnection-recovery-following-sim-data-pause-un-pause/49292 "2019-04-24T15:03:28Z")\
**Posts on this page:** 2\
**Page:** 1

<div class="post-metadata">

**Author:** ![Todd](https://avatars.discourse-cdn.com/v4/letter/t/fbc32d/32.png) [@Todd](https://community.particle.io/u/Todd)\
**Post date:** [April 24, 2019, 3:03pm UTC](https://community.particle.io/t/boron-gateway-reconnection-recovery-following-sim-data-pause-un-pause/49292/1 "2019-04-24T15:03:28Z")

</div>

Dear Particle / Peers,

Early this morning 4/24/2019 it seems that an “accounting event” resulted in data accounting (exceeding some 3MB limits) paused some Boron devices (flashing green).

We have “un-paused” these SIM by allowing for purchase of more data. This was confirmed by email & console, however, “paused” Boron gateways have not recovered following our SIM limit / update.

What additional actions might we take to recovery these gateways without a site visit (costly) to power cycle / reset Boron gateways that remain down?

Many thanks to the Particle Community for this peer-review forum & all who take time to contribute.

\_Todd

---

<div class="post-metadata">

**Author:** ![Todd](https://avatars.discourse-cdn.com/v4/letter/t/fbc32d/32.png) [@Todd](https://community.particle.io/u/Todd)\
**Post date:** [April 24, 2019, 3:09pm UTC](https://community.particle.io/t/boron-gateway-reconnection-recovery-following-sim-data-pause-un-pause/49292/2 "2019-04-24T15:09:22Z")

</div>

Notes I forgot: Same behavior Boron firmware (0.90 / 1.1 pre / 1.2 pre). Nothing seen on serial monitor. Using Particle MVNO / integrated SIM.

\_Todd
