# Boron device from our Partnership with a univerity was turned over and unable to claim

**URL:** <https://community.particle.io/t/boron-device-from-our-partnership-with-a-univerity-was-turned-over-and-unable-to-claim/72959>\
**Category:** Firmware\
**Tags:** boron\
**Created:** [October 27, 2026, 3:38pm UTC](https://community.particle.io/t/boron-device-from-our-partnership-with-a-univerity-was-turned-over-and-unable-to-claim/72959 "2026-10-27T15:38:33Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![VCLWCD](https://avatars.discourse-cdn.com/v4/letter/v/e9a140/32.png) [@VCLWCD](https://community.particle.io/u/VCLWCD)\
**Post date:** [October 27, 2026, 3:38pm UTC](https://community.particle.io/t/boron-device-from-our-partnership-with-a-univerity-was-turned-over-and-unable-to-claim/72959/1 "2026-10-27T15:38:33Z")

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WE partnered with a University on a project and the device they gave us back seems to still be registered to a student that is no longer with the University. Our department was given the device from the University Project and we get errors when trying to claim the device. Will DM device info. THANK YOU!!

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**Author:** ![rickkas7](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/rickkas7/32/8681_2.png) [@rickkas7](https://community.particle.io/u/rickkas7)\
**Post date:** [October 27, 2026, 3:41pm UTC](https://community.particle.io/t/boron-device-from-our-partnership-with-a-univerity-was-turned-over-and-unable-to-claim/72959/2 "2026-10-27T15:41:07Z")

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I enabled the ability to direct message for your account so you should be able to message the Device ID or serial number now.