# Asset Tracker Issue

**URL:** <https://community.particle.io/t/asset-tracker-issue/30591>\
**Category:** Troubleshooting\
**Created:** [March 17, 2017, 5:10pm UTC](https://community.particle.io/t/asset-tracker-issue/30591 "2017-03-17T17:10:00Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![stevefromNewcastle](https://avatars.discourse-cdn.com/v4/letter/s/e36b37/32.png) [@stevefromNewcastle](https://community.particle.io/u/stevefromNewcastle)\
**Post date:** [March 17, 2017, 5:10pm UTC](https://community.particle.io/t/asset-tracker-issue/30591/1 "2017-03-17T17:10:00Z")

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Hello everyone, I am having an issue with the Asset tracker that others seem to have had (but I have not seen a solution. When I put either of my Electrons on the Asset tracker the Electron will not connect to the cloud and either flashes green or cyan. This happens regardless of the program I have running on the electron, I have tried both the GPS example and the web connected LED. Both have been check when not collected to the asset tracker and both run fine.

I have made sure it is connected correctly on the asset tracker, I have made sure there is enough power.  
Does anyone have any idea what is going on and how to fix this?  
Thanks  
Steve

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**Author:** ![Dave](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/dave/32/181_2.png) [@Dave](https://community.particle.io/u/Dave)\
**Post date:** [March 17, 2017, 8:02pm UTC](https://community.particle.io/t/asset-tracker-issue/30591/2 "2017-03-17T20:02:52Z")

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Hi @stevefromNewcastle,

Make sure your antenna is properly connected directly to the electron, that you have enough power, and that there aren’t any short-circuits or something drawing so much power as to prevent the electron from connecting. Try running tinker on your electron and see if that changes the behavior, etc.

I hope that helps!

Thanks,  
David