# Argon - stuck in rapid blinking cyan **URL:** \ **Category:** Connectivity\ **Tags:** argon\ **Created:** [April 13, 2021, 3:05pm UTC](https://community.particle.io/t/argon-stuck-in-rapid-blinking-cyan/60019 "2021-04-13T15:05:33Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Rashap](https://avatars.discourse-cdn.com/v4/letter/r/0ea827/32.png) [@Rashap](https://community.particle.io/u/Rashap)\ **Post date:** [April 13, 2021, 3:05pm UTC](https://community.particle.io/t/argon-stuck-in-rapid-blinking-cyan/60019/1 "2021-04-13T15:05:33Z")
I teach an IoT course using the Particle Argon’s. Several of my students are having the same issue. After flashing code, the Argon goes to blinking Green, then blinking Cyan, but never moves on to Breathing Cyan. We find that if we unplug from the USB port and replug in, then it goes through the sequence correctly to connect to the Particle Cloud. I have had them follow the directions in: [Device Blinking Cyan – Particle Support](https://support.particle.io/hc/en-us/articles/360045359554-Device-Blinking-Cyan). Basically we are doing this to update the keys: - put your device in Listening Mode (blinking blue) - hold Mode button for 3 seconds - run `particle identify` (note device ID) - put device in DFU Mode - run `particle keys doctor ` - put device back in DFU Mode - run `particle keys server` - tab the reset button once This has not fixed the issue. (Also, is there a way, if I send the device ID to someone at Particle that they can look at the Cloud log to see why the connections are always working?) ---
**Author:** ![marekparticle](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/marekparticle/32/22793_2.png) [@marekparticle](https://community.particle.io/u/marekparticle)\ **Post date:** [April 13, 2021, 3:27pm UTC](https://community.particle.io/t/argon-stuck-in-rapid-blinking-cyan/60019/2 "2021-04-13T15:27:06Z")
Yup @Rashap - just submit a support ticket at [support.particle.io](http://support.particle.io) and I’ll look into the cloud log. Send over your device id. If possible, flash tinker to the device using the `particle update` and `particle flash --usb tinker` devices in the CLI before doing so. ---
**Author:** ![Rashap](https://avatars.discourse-cdn.com/v4/letter/r/0ea827/32.png) [@Rashap](https://community.particle.io/u/Rashap)\ **Post date:** [April 13, 2021, 4:40pm UTC](https://community.particle.io/t/argon-stuck-in-rapid-blinking-cyan/60019/3 "2021-04-13T16:40:31Z")
@marekparticle Marek - thank you. I have submitted a ticket ticket ID is 104248 ---
**Author:** ![marekparticle](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/marekparticle/32/22793_2.png) [@marekparticle](https://community.particle.io/u/marekparticle)\ **Post date:** [April 13, 2021, 4:57pm UTC](https://community.particle.io/t/argon-stuck-in-rapid-blinking-cyan/60019/4 "2021-04-13T16:57:30Z")
Thanks! We’ll take a look as soon as we can. ---
**Author:** ![Rashap](https://avatars.discourse-cdn.com/v4/letter/r/0ea827/32.png) [@Rashap](https://community.particle.io/u/Rashap)\ **Post date:** [April 14, 2021, 10:38pm UTC](https://community.particle.io/t/argon-stuck-in-rapid-blinking-cyan/60019/5 "2021-04-14T22:38:38Z")
@marekparticle I got a note yesterday Ismael Sotelo at 12:28 (Mountain) saying he did not understand my ticket. I replied telling him that you and I conversed on the Community board and sent him a link. I have not heard back from anyone. Is more information needed. ---
**Author:** ![marekparticle](https://sea2.discourse-cdn.com/flex026/user_avatar/community.particle.io/marekparticle/32/22793_2.png) [@marekparticle](https://community.particle.io/u/marekparticle)\ **Post date:** [April 15, 2021, 12:05am UTC](https://community.particle.io/t/argon-stuck-in-rapid-blinking-cyan/60019/6 "2021-04-15T00:05:40Z")
@ismaelSB and I touched base; he’ll be in touch as soon as he can! ---
**Author:** ![Rashap](https://avatars.discourse-cdn.com/v4/letter/r/0ea827/32.png) [@Rashap](https://community.particle.io/u/Rashap)\ **Post date:** [April 15, 2021, 12:16am UTC](https://community.particle.io/t/argon-stuck-in-rapid-blinking-cyan/60019/7 "2021-04-15T00:16:52Z")
Thank you. I appreciate the assistance. Brian Rashap Internet of Things Educator CNM Ingenuity ---
**Author:** ![system](https://us1.discourse-cdn.com/flex026/uploads/particle/original/3X/3/2/3291e3c9351789fe8620ae5bcec8d3fec67ff221.png) [@system](https://community.particle.io/u/system)\ **Post date:** [October 14, 2021, 12:16pm UTC](https://community.particle.io/t/argon-stuck-in-rapid-blinking-cyan/60019/8 "2021-10-14T12:16:55Z")
Closed on October 14, 2021, 12:16pm UTC This topic was automatically closed 182 days after the last reply. New replies are no longer allowed.