# Getting Started **URL:** https://community.particle.io/c/getting-started/7.md [Latest](https://community.particle.io/latest.md) · [Categories](https://community.particle.io/categories.md) · [Tags](https://community.particle.io/tags.md) --- ## [Check out the official Particle documentation!](https://community.particle.io/t/check-out-the-official-particle-documentation/17114)
**Author:** [@christine](https://community.particle.io/u/christine)\ **Replies:** 0\ **Last updated:** [November 3, 2015, 1:44am UTC](https://community.particle.io/t/check-out-the-official-particle-documentation/17114 "2015-11-03T01:44:59Z")
Hi! We're continuously striving to improve our documentation. If you've been directed here from the docs, then you probably don't need this link. But if this is the first you're hearing of it, check out our getting start… --- ## [Getting Started with the Photon: A new book!](https://community.particle.io/t/getting-started-with-the-photon-a-new-book/10715)
**Author:** [@Steph](https://community.particle.io/u/Steph)\ **Replies:** 4\ **Last updated:** [February 28, 2016, 4:51pm UTC](https://community.particle.io/t/getting-started-with-the-photon-a-new-book/10715 "2016-02-28T16:51:20Z")
Hey everybody! Just wanted to let you know about an amazing new resource for the Spark community. Maker Media has just released @SimonM's new book "Getting Started with the Photon". It's an amazing resource for those jus… --- ## [What is the Getting Started category?](https://community.particle.io/t/what-is-the-getting-started-category/10)
**Author:** [@Steph](https://community.particle.io/u/Steph)\ **Replies:** 0\ **Last updated:** [June 17, 2013, 10:36pm UTC](https://community.particle.io/t/what-is-the-getting-started-category/10 "2013-06-17T22:36:46Z")
Unboxing, device activation, and early prototyping with Particle. --- ## [Please release Photon 2 from a Product — can't claim to personal account](https://community.particle.io/t/please-release-photon-2-from-a-product-cant-claim-to-personal-account/72565)
**Author:** [@SawyerH](https://community.particle.io/u/SawyerH)\ **Replies:** 2\ **Last updated:** [September 11, 2026, 11:20pm UTC](https://community.particle.io/t/please-release-photon-2-from-a-product-cant-claim-to-personal-account/72565 "2026-09-11T23:20:42Z")
Hi, I'm trying to claim a Photon 2 to my personal account, but I get: "You need to be a team member of the product to claim this device." It seems the device is tied to a Product from a previous owner. I don't have any c… --- ## [Another account already owns this device. Ask the owner to release the device before continuing](https://community.particle.io/t/another-account-already-owns-this-device-ask-the-owner-to-release-the-device-before-continuing/67249)
**Author:** [@jgouy](https://community.particle.io/u/jgouy)\ **Replies:** 103\ **Last updated:** [September 1, 2026, 2:17pm UTC](https://community.particle.io/t/another-account-already-owns-this-device-ask-the-owner-to-release-the-device-before-continuing/67249 "2026-09-01T14:17:05Z")
Hi Team, I bought some Particle boards some time ago and am back now to start working with them. The problem is that I didn't remember but it seems that I've already registered to another account to which I don't have e-… --- ## [Cannot connect Photon 1 board on either CLI or website](https://community.particle.io/t/cannot-connect-photon-1-board-on-either-cli-or-website/71251)
**Author:** [@EvanPerrine](https://community.particle.io/u/EvanPerrine)\ **Replies:** 1\ **Last updated:** [April 14, 2026, 9:26am UTC](https://community.particle.io/t/cannot-connect-photon-1-board-on-either-cli-or-website/71251 "2026-04-14T09:26:11Z")
Hello all, On setup.particle.io, I’m trying to connect my device to my computer via USB. My photon 1 board is stuck in listening mode, by the way, in case it matters. Goes to blinking green when first plugged in, and t… --- ## [Monitor-One questions](https://community.particle.io/t/monitor-one-questions/70759)
**Author:** [@L\_Brottese](https://community.particle.io/u/L_Brottese)\ **Replies:** 3\ **Last updated:** [November 20, 2025, 8:31am UTC](https://community.particle.io/t/monitor-one-questions/70759 "2025-11-20T08:31:10Z")
Hi, I’m considering using a Monitor-One for a CAN ↔ BLE application and I have a few questions. Is CAN J1939 messages send / receive supported ? SetValue() applies to central and peripheral characteristics ? Thank yo… --- ## [E402 Matrix Tray Dimensions](https://community.particle.io/t/e402-matrix-tray-dimensions/70507)
**Author:** [@PDI\_eng](https://community.particle.io/u/PDI_eng)\ **Replies:** 2\ **Last updated:** [September 29, 2025, 2:27pm UTC](https://community.particle.io/t/e402-matrix-tray-dimensions/70507 "2025-09-29T14:27:16Z")
We are a CM that is setting up to pick and place the e402 modules from the supplied matrix trays. Does anyone have the dimensions of the matrix tray that we can use for programming our placement machines? --- ## [Device registered to another user](https://community.particle.io/t/device-registered-to-another-user/70197)
**Author:** [@tokki](https://community.particle.io/u/tokki)\ **Replies:** 1\ **Last updated:** [August 11, 2025, 5:25pm UTC](https://community.particle.io/t/device-registered-to-another-user/70197 "2025-08-11T17:25:16Z")
Hi, my device was registered to another user for a university project, and I can no longer contact them to unclaim it. Can this device be released from the claim? Device ID is e00fce682477b3ca4917b38d. I believe this dev… --- ## [Unable to claim Argon](https://community.particle.io/t/unable-to-claim-argon/70168)
**Author:** [@vcherian](https://community.particle.io/u/vcherian)\ **Replies:** 2\ **Last updated:** [August 11, 2025, 8:59am UTC](https://community.particle.io/t/unable-to-claim-argon/70168 "2025-08-11T08:59:54Z")
I literally just unboxed a Particle Argon and am trying to claim the device and get a message “Another account already owns this device. Ask the owner to release the device before continuing“. How is this possible for a … --- ## [MonitorOne Sleeps, Wakes, Goes Online, then goes back to Sleep](https://community.particle.io/t/monitorone-sleeps-wakes-goes-online-then-goes-back-to-sleep/69823)
**Author:** [@Stanley](https://community.particle.io/u/Stanley)\ **Replies:** 3\ **Last updated:** [July 11, 2025, 10:04am UTC](https://community.particle.io/t/monitorone-sleeps-wakes-goes-online-then-goes-back-to-sleep/69823 "2025-07-11T10:04:45Z")
Yes. I’m a newbie. Sorry. All was fine until I flashed an end-of-day ‘sleep’ method OTA. It does what it's supposed to do. Now I can’t wake it up. It comes back online once each hour, then goes immediately back to sleep… --- ## [Monitor One stop edge using user button](https://community.particle.io/t/monitor-one-stop-edge-using-user-button/69789)
**Author:** [@icole](https://community.particle.io/u/icole)\ **Replies:** 2\ **Last updated:** [July 7, 2025, 2:03am UTC](https://community.particle.io/t/monitor-one-stop-edge-using-user-button/69789 "2025-07-07T02:03:56Z")
I've been away from my Monitor One and have resumed testing it. If my memory is correct there is some user button presses that will 'stop' the edge app but I can't seem to find it now. Was thinking it was two short but… --- ## [Photon 2 not detected over USB (no serial or DFU mode)](https://community.particle.io/t/photon-2-not-detected-over-usb-no-serial-or-dfu-mode/69629)
**Author:** [@blasscoc](https://community.particle.io/u/blasscoc)\ **Replies:** 4\ **Last updated:** [June 16, 2025, 4:07am UTC](https://community.particle.io/t/photon-2-not-detected-over-usb-no-serial-or-dfu-mode/69629 "2025-06-16T04:07:45Z")
Device: Photon 2 Problem: My Photon 2 powers up (blue LED flashing — Listening Mode), but it’s not detected by any computer over USB. What I’ve tried: Multiple known good USB data cables Multiple computers (macOS, Ra… --- ## [Boron claiming trouble](https://community.particle.io/t/boron-claiming-trouble/69594)
**Author:** [@supscientist](https://community.particle.io/u/supscientist)\ **Replies:** 3\ **Last updated:** [June 3, 2025, 2:30pm UTC](https://community.particle.io/t/boron-claiming-trouble/69594 "2025-06-03T14:30:50Z")
Hello—I've claimed dozens of Particle devices of all particle types and noble gases, but claiming Borons isn't working for me today. I am attempting to claim Borons via the mobile app. I can scan the QR code and it can f… --- ## [Monitor one - User LED](https://community.particle.io/t/monitor-one-user-led/69383)
**Author:** [@PaulAugood](https://community.particle.io/u/PaulAugood)\ **Replies:** 2\ **Last updated:** [April 29, 2025, 8:25am UTC](https://community.particle.io/t/monitor-one-user-led/69383 "2025-04-29T08:25:53Z")
I would like to use one of the user LEDs to indicate some statuses of the monitor one. I am a little l lost where to start. Can someone point me in the right direction. I see from the documentation it is an I2C device a… --- ## [Sensirion Pressure Sensor SDP610](https://community.particle.io/t/sensirion-pressure-sensor-sdp610/46728)
**Author:** [@Backpacker87](https://community.particle.io/u/Backpacker87)\ **Replies:** 4\ **Last updated:** [February 20, 2025, 1:59pm UTC](https://community.particle.io/t/sensirion-pressure-sensor-sdp610/46728 "2025-02-20T13:59:43Z")
Hi! First time post, and new to Particle. My experience is in Arduino and I am excited to see the cross-over. I am trying to get the Sinsirion SDP610 going on a Boron for a remote pressure monitoring project. In Ardui… --- ## [Monitor One blinking white after activation](https://community.particle.io/t/monitor-one-blinking-white-after-activation/69102)
**Author:** [@dbonne](https://community.particle.io/u/dbonne)\ **Replies:** 0\ **Last updated:** [February 7, 2025, 1:43am UTC](https://community.particle.io/t/monitor-one-blinking-white-after-activation/69102 "2025-02-07T01:43:44Z")
All, Just activated a number of Monitor one's with @setup.particle.io. OS 6.1.1. Got through process and each unit is blinking white "network off". Only way I found to get this resolved is to restore device with OS 6… --- ## [Assistance Required for GPS Tracking Issue on B524 SoM with M.2 Evaluation Board](https://community.particle.io/t/assistance-required-for-gps-tracking-issue-on-b524-som-with-m-2-evaluation-board/69050)
**Author:** [@Ale](https://community.particle.io/u/Ale)\ **Replies:** 6\ **Last updated:** [January 29, 2025, 5:23pm UTC](https://community.particle.io/t/assistance-required-for-gps-tracking-issue-on-b524-som-with-m-2-evaluation-board/69050 "2025-01-29T17:23:59Z")
Dear Particle Community, I am reaching out to seek assistance regarding an issue I am experiencing with GPS tracking on my B524 SoM mounted on an M.2 Evaluation Board. Despite multiple attempts to configure the device, … --- ## [How to Handle File Format Restrictions (e.g., MP3) in Speakatoo's API?](https://community.particle.io/t/how-to-handle-file-format-restrictions-e-g-mp3-in-speakatoos-api/68952)
**Author:** [@rohan01](https://community.particle.io/u/rohan01)\ **Replies:** 1\ **Last updated:** [January 10, 2025, 8:39am UTC](https://community.particle.io/t/how-to-handle-file-format-restrictions-e-g-mp3-in-speakatoos-api/68952 "2025-01-10T08:39:57Z")
I'm working on a widget and need to manage file format restrictions, particularly the MP3 requirement, when integrating Speakatoo's API. What are the best practices or recommended approaches to handle such file format co… --- ## [Reclaiming Used Particle Boron](https://community.particle.io/t/reclaiming-used-particle-boron/68892)
**Author:** [@ParticlePosBuild](https://community.particle.io/u/ParticlePosBuild)\ **Replies:** 5\ **Last updated:** [January 7, 2025, 9:05pm UTC](https://community.particle.io/t/reclaiming-used-particle-boron/68892 "2025-01-07T21:05:00Z")
I’m trying to claim a Particle Boron that hasn’t been used since 2019 and was previously associated with an email that is no longer active. --- ## [No Automatic Reboot](https://community.particle.io/t/no-automatic-reboot/68921)
**Author:** [@badhurricane](https://community.particle.io/u/badhurricane)\ **Replies:** 4\ **Last updated:** [January 2, 2025, 6:04pm UTC](https://community.particle.io/t/no-automatic-reboot/68921 "2025-01-02T18:04:42Z")
Hello, I'm new to Particle IO and have an issue with my Photon2 development board. After uploading any new code (like the blink for example), the RGB constantly blinks cyan (like connecting to Particle Cloud per Partic… --- ## [Photon 2 Setup - Cannot detect particle device](https://community.particle.io/t/photon-2-setup-cannot-detect-particle-device/68909)
**Author:** [@bobg8291](https://community.particle.io/u/bobg8291)\ **Replies:** 3\ **Last updated:** [December 31, 2024, 9:15pm UTC](https://community.particle.io/t/photon-2-setup-cannot-detect-particle-device/68909 "2024-12-31T21:15:59Z")
Photon 2 Setup - Cannot detect particle device. Blinking dark blue plugged into USB port. Don't know what to do now. --- ## [Claiming P2/Photon2 Without USB. Possible?](https://community.particle.io/t/claiming-p2-photon2-without-usb-possible/68773)
**Author:** [@willdueease](https://community.particle.io/u/willdueease)\ **Replies:** 5\ **Last updated:** [December 14, 2024, 7:58pm UTC](https://community.particle.io/t/claiming-p2-photon2-without-usb-possible/68773 "2024-12-14T19:58:18Z")
I have a PCBA with a P2 on it that had the USB port damaged in manufacturing. Is it possible to claim a P2 module without using USB? --- ## [Boron Setup Not Working](https://community.particle.io/t/boron-setup-not-working/68705)
**Author:** [@Athnetix](https://community.particle.io/u/Athnetix)\ **Replies:** 2\ **Last updated:** [November 28, 2024, 3:17pm UTC](https://community.particle.io/t/boron-setup-not-working/68705 "2024-11-28T15:17:15Z")
Just received a Boron and having a little problem setting it up. I have setup other Boron's before using the mobile app but this time I am using the part.cl/setup-boron404x. I connect to my pc/usb as indicated but it c… --- ## ["Photon with WiFi - Paired" shown in setup.particle.io window](https://community.particle.io/t/photon-with-wifi-paired-shown-in-setup-particle-io-window/68596)
**Author:** [@HardWater](https://community.particle.io/u/HardWater)\ **Replies:** 4\ **Last updated:** [November 7, 2024, 8:16pm UTC](https://community.particle.io/t/photon-with-wifi-paired-shown-in-setup-particle-io-window/68596 "2024-11-07T20:16:17Z")
I have some very very old photons that I believe have never been setup/used in any way. Does "Photon with WiFi - Paired" in the setup.particle.io dialog window mean they are already claimed to an account? I see that as a… --- ## [Can't Get past "Update your Particle device" w/ web setup](https://community.particle.io/t/cant-get-past-update-your-particle-device-w-web-setup/68579)
**Author:** [@mmcnama4](https://community.particle.io/u/mmcnama4)\ **Replies:** 2\ **Last updated:** [November 6, 2024, 2:22pm UTC](https://community.particle.io/t/cant-get-past-update-your-particle-device-w-web-setup/68579 "2024-11-06T14:22:18Z")
I just got a Boron 402 and I'm trying to set it up via https://setup.particle.io/ but I keep getting stuck at each step and I'm currently stuck at " Update your Particle device" but I'm fairly certain it is updated (base… --- ## [Boron - Unable to get serial number descriptor](https://community.particle.io/t/boron-unable-to-get-serial-number-descriptor/68577)
**Author:** [@KB1DC](https://community.particle.io/u/KB1DC)\ **Replies:** 2\ **Last updated:** [November 5, 2024, 11:37pm UTC](https://community.particle.io/t/boron-unable-to-get-serial-number-descriptor/68577 "2024-11-05T23:37:09Z")
Wondering if anyone could shed some light on this issue. Working all morning compiling and flashing locally while playing with the code then out of the blue I get "Unable to get serial number descriptor" during a local f… --- ## [Setting up old unused Photon](https://community.particle.io/t/setting-up-old-unused-photon/67578)
**Author:** [@Olibot](https://community.particle.io/u/Olibot)\ **Replies:** 1\ **Last updated:** [September 14, 2024, 8:04pm UTC](https://community.particle.io/t/setting-up-old-unused-photon/67578 "2024-09-14T20:04:03Z")
Hello, I've been away from the Particle ecosphere for a while and I'm back to try a couple of new projects. I have an old Photon which has never been unboxed I have tried to set it up using the web app at https://setup… --- ## [Help for product activation](https://community.particle.io/t/help-for-product-activation/67556)
**Author:** [@Thegengar201](https://community.particle.io/u/Thegengar201)\ **Replies:** 0\ **Last updated:** [September 11, 2024, 10:54am UTC](https://community.particle.io/t/help-for-product-activation/67556 "2024-09-11T10:54:10Z")
Hi team, I have a problem that I need to solve as quickly as possible, I would appreciate if you could help me I am a university student, I have a particle argon that I used several years ago and I plan to use it again … --- ## [Monitor One Basic Questions](https://community.particle.io/t/monitor-one-basic-questions/67324)
**Author:** [@lowriderdog37](https://community.particle.io/u/lowriderdog37)\ **Replies:** 7\ **Last updated:** [August 12, 2024, 5:23pm UTC](https://community.particle.io/t/monitor-one-basic-questions/67324 "2024-08-12T17:23:06Z")
Few noob questions I couldn't find in the docs: How do I power off the Monitor One? Is there a breakdown (legend) for "Particle RGB behavior" for the on-board LEDs? I need 3x analog reads on the prototype card. Am I r… [Next page](https://community.particle.io/c/getting-started/7.md?page=1)