Rick, in your logging, have seen any patterns in when the device disconnects and reconnects to the cloud? I’ve been logging 2 devices to see if they tend to lose connection at the same time. The result was, that they mostly don’t do it at the same time (I think I only saw 2 times where both devices disconnected at the same time). Some days, I see nothing, other days, it will disconnect from the cloud 5 or 6 times, then reconnect, usually within 10 seconds.
The one situation where I’m seeing unending rapid cyan (until reset) is when I have a whole house power outage. When the power comes back, the Photon starts up quickly but the cable modem and router can take a few minutes to come back up. I’m not sure why it sometimes doesn’t reconnect under these conditions; it doesn’t happen all the time (like when I try to test it - only after middle of the night storm outages it seems).